This Privacy Policy explains how Yarrani ("we" or "us") collects, uses, and protects the personal data of users ("you" or "users") when interacting with our mobile application (the "App"). We are committed to safeguarding your privacy and ensuring the security of your personal information.
PERSONAL DATA WE COLLECT: We collect the following personal data when you interact with the App:
Authentication and Identification Information: This includes your name, email address, and password (optional). This information is necessary to set up and log you into your account. If you choose not to provide this information, some account services may not be available to you.
Basic Personal Details: We collect your name, date of birth, and nationality.
Contact Details: We require your postal address, telephone number, and email address to deliver products to you and send you vouchers. Failure to provide this information may prevent us from providing these services.
Payment Details: To process your orders, we collect credit card details or payment tokens from third-party providers like PayPal. Without this information, we cannot take payment or provide refunds.
Information: About Your Contacts with Yarrani: With your consent, we collect information about your interactions with our App, such as call recordings, instant messages, and user-generated content.
AUTOMATICALLY COLLECTED PERSONAL DATA: When you interact with the App through your computer, mobile device, or other devices, we automatically collect the following personal data:
Analytics Data: This includes information about app downloads, app and web page histories, collected through cookies and other device identifiers.
Profile Inputs: We collect data on page and deal views, purchase details, click information, and the App you clicked to our App from. This may include location data, collected with your consent.
Device Details: We collect device-specific information like MAC address, IP address, Bluetooth data, and advertising identifiers.
PERSONAL DATA RECEIVED FROM BUSINESS PARTNERS: We receive personal data and other information from third-party Business Partners with whom we conduct business. This data includes basic personal details, contact details, device details, profile inputs, demographic information, location data, and purchase information from third-party Apps. We combine this data with the information we collect directly from you to provide you with a personalized experience.
HOW WE USE YOUR PERSONAL DATA: We use the collected personal data for the following purposes:
Account Setup and Services: To create and manage your account, provide our services, process transactions, and respond to your requests.
Communication: To send you service-related announcements, updates, and promotional offers. You can opt-out of marketing communications.
App Security: To detect and prevent fraud, unauthorized access, and ensure the security of our App.
Data Analysis and Personalization: To analyze user data, understand preferences, provide relevant deals, and improve our services.
Personal Data Sharing and Disclosure: We may share your personal data with trusted third-party service providers who assist us in operating the App and delivering our services. We may also disclose your information to comply with legal requirements or in the event of a merger, acquisition, or sale of our assets.
YOUR CHOICES: We believe that providing us with more information about yourself and your preferences will enhance your experience with our App and services. However, we understand that you may want to manage the types of personal data you share with us and control how we communicate with you. Here are the options available to you:
PUSH NOTIFICATIONS AND LOCATION INFORMATION: You have control over push notifications and the collection of your geolocation. You can adjust these settings through your device and the settings within our mobile application. For example, you can disable "Location" services for the App in the privacy settings of your device or browser, thus preventing us from accessing certain location data.
SUBSCRIPTIONS: You can manage your subscriptions by following the instructions provided in the commercial emails we send you. You have the option to subscribe or unsubscribe from different types of messages. You can update your subscription preferences at any time. Please note that even if you choose to unsubscribe from promotional emails or push notifications, we may still need to contact you with important transactional information related to your account and purchases.
COOKIES: You can manage how your browser handles cookies. Additionally, you can control how your mobile device and mobile browser share information with us and handle cookies. These settings can be adjusted according to your preferences.
SOCIAL NETWORKING: When connecting with us through social networking platforms or applications, you have the ability to manage the sharing of certain personal data. To do so, refer to the privacy policy and settings of the respective social networking App or application. This will allow you to adjust permissions and manage the interaction between our App and your social networking account or mobile device.
YOUR RIGHTS: You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. Please contact us to exercise these rights.
Access, Update, Rectify, and Delete: You have the right to access, update, rectify, and delete your personal data that is part of your profile. You can do this by logging into your account and clicking on the "Data request" button in this privacy policy. Keeping your personal data current helps us ensure that we respect your preferences and offer you the most relevant goods and services.
Request Deletion and Restriction: You may request the deletion or blocking of your personal data held by us. You can also request that we restrict the processing of your personal data.
Data Portability: You have the right to request a copy of certain personal data about you, known as the right of "data portability," to be provided to you or a third party.
Object to Processing: You can object to our use of your personal data as described in this privacy policy, including our marketing activities.
Revoke Consent: If you provided consent for the processing of your personal data, you have the right to revoke that consent at any time.
Correction Statement: If you request a correction to your personal information but we do not make that correction, you have the right to request that we attach a statement to your personal information indicating that a correction was sought but not made.
Continued Processing: In certain circumstances, you may request that we continue processing your personal data even after our initial purposes have been fulfilled. This may be necessary for procedures related to claiming or defending legal rights or in connection with legal proceedings.
HOW WE USE INFORMATION:
We utilize the personal data you provide to us, as well as the data collected from other sources and generated by us, for the following purposes:
Account Creation and Authentication: We create and log you into your account when you sign up, allowing us to provide our services to you in accordance with our Terms of Use. If you make purchases without creating a password, we securely link these purchases to your email address and create an account for you. If you later create a password, you can view your past purchases associated with that email address.
App Operations and Improvements: We analyze how you and other customers interact with the App to operate, maintain, and enhance it. This analysis helps us provide the best possible experience for our customers and aligns with our legitimate business interests.
Fraud Prevention and Order Processing: We validate, facilitate, and prevent fraudulent purchases, including processing orders, verifying payments, and ensuring the redemption of valid vouchers. These activities are necessary to fulfill our contractual obligations to you outlined in our Terms of Use.
MARKETING ACTIVITIES:
Customer Profiling: We establish and analyze individual and group profiles and customer behavior to determine your interests and preferences for specific offers, products, and services. This analysis involves evaluating your interactions with the App and other personal data (including data received from Business Partners) to understand your interests and the purchasing patterns of customers with similar interests. It enables us to provide the most relevant products and services to you and our other customers, serving our legitimate interests in understanding customer preferences.
Displaying Relevant Offers and Advertising: Based on the profiles described above, we create advertising for our products to be displayed on relevant third-party Apps. Our aim is to show you products that are likely to be relevant to you. You have the option to opt out of these ads, as explained in our Cookies Policy.
Direct Marketing Communications: We send you relevant direct marketing messages and other communications via email or push notifications on mobile devices. This includes location-based deals if you have given your consent to using your location data. We rely on your consent or, where permitted by applicable law, our legitimate interests to inform you about our products and services that are relevant to you.
Advertising Effectiveness Analysis: We analyze the effectiveness of advertising campaigns based on customer interactions. This analysis helps us understand which types of campaigns are more or less effective, serving our legitimate interests in improving our advertising strategies.
Customer Support and Communication: We address your inquiries, answer your questions, and respond to your requests, especially regarding customer service. This is necessary to fulfill our contractual obligations to you and to comply with legal obligations. We also strive to provide effective customer service to meet our legitimate interests.
Informational Messages: We send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, and requested information. These communications may also be sent on behalf of our Business Partners, EU Affiliates, or other Sellers. Our legitimate interests include managing our relationship with you effectively and ensuring you receive important information.
Rewards, Surveys, and Promotions: We administer rewards, surveys, sweepstakes, contests, or other promotional activities or events. This administration is conducted in accordance with the terms and conditions of these promotions, fulfilling our contractual commitments to you.
Business Operations: We manage our everyday business needs, such as App administration, forum management, fulfillment, analytics, fraud prevention, and compliance with corporate reporting obligations and our Terms of Use. These activities are necessary for our legitimate interests and to fulfill our legal obligations.
LEGAL COMPLIANCE AND DISPUTE RESOLUTION: We comply with our legal obligations, resolve disputes, and enforce our agreements. These actions may include verifying payments, preventing fraud, and protecting our legal rights. We conduct these activities to meet our legal obligations and enforce our legitimate interests.
SECURITY OF PERSONAL DATA: We have established an information security program that incorporates administrative, technical, and physical controls to protect your personal data. These measures include industry-standard encryption technology. However, it's important to note that no method of transmission over the Internet or electronic storage is entirely secure. While we strive to implement robust security measures, we cannot guarantee the absolute security of your personal data.
RETENTION OF PERSONAL DATA: We will retain your personal data for the duration of your active account or as long as necessary to provide you with our services. In the event that you close your account, we will continue to retain your personal data for a period required to effectively operate our business, maintain transaction records for financial reporting and fraud prevention purposes, and fulfill our legal obligations. This retention period will continue until such purposes cease to exist or are no longer necessary. Additionally, we may retain certain data to resolve disputes and enforce our agreements.
UPDATES TO THE PRIVACY POLICY: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on the App or by other means.
Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@yarrani.com
Please note that this Privacy Policy is subject to the terms and conditions stated in the full agreement and applicable laws and regulations
