Q1: What services are covered by the discounted coupons?

A: Our discounted coupons cover a wide range of healthcare and beauty services, ensuring that you can avail attractive discounts in areas such as medical consultations, dental care, spa treatments, and more.

 

Q2: How can I reach customer support?

A: We offer round-the-clock customer support, accessible 24/7. Should you have any queries or require assistance, simply contact our dedicated support team by sending an email to support@yarrani.com.

 

Q3: Can I get a refund for the purchased coupons?

A: Unfortunately, the coupons are non-refundable. However, if you encounter any issues or have a specific request related to a purchased coupon, please submit a detailed request, and our team will handle each case on an individual basis to find the best possible solution.

 

Q4: Are there any limitations on the number of coupons I can purchase?

A: Yes, we limit the number of coupons available to each customer to ensure that a larger number of people can benefit from our services. This allows for a fair distribution and gives everyone an opportunity to avail the discounted coupons.

 

Q5: Can I share my experience with the service provider after redeeming a coupon?

A: Absolutely! We encourage customers to review and share their experiences with the healthcare establishments and service providers. Your feedback helps us maintain quality standards and assists others in making informed choices.

 

Q6: How long are the coupons valid?

A: The validity period of each coupon is clearly mentioned at the time of purchase. Please check the terms and conditions associated with the coupon to ensure its utilization within the specified timeframe.

 

Q7. What is a healthcare coupon?

A healthcare coupon is a voucher that can be purchased for yourself, your family, or your friends. It can be redeemed at a healthcare establishment for various services.

 

Q8. How do I redeem a healthcare coupon?

To redeem a healthcare coupon, simply visit the healthcare establishment and scan the coupon. This will allow you to avail the respective service mentioned on the coupon.

 

Q9. What does "free file opening" mean in relation to the coupon?

With every healthcare coupon, you get the benefit of free file opening. This means that when you present your coupon at the healthcare establishment, they will open a new file for you without any additional charges.

 

Q10. How does the loyalty program work?

Our loyalty program is designed to reward your purchases. With every healthcare coupon you buy, you earn loyalty points. These points can later be used to avail more discounts on future purchases.

 

Q11. Can I use the loyalty points immediately?

Yes, you can use your loyalty points immediately to enjoy additional discounts when purchasing healthcare coupons. The points act as a form of currency to provide you further savings.

 

Q12. Should I book an appointment before redeeming my coupon?

We highly recommend booking an appointment before your visit to the healthcare establishment. This ensures that you will receive timely and efficient service. Although it is not mandatory to book an appointment, it helps in managing the flow of patients and reduces wait times.

 

Q13. How can I book an appointment?

To book an appointment, please contact the healthcare establishment directly. Their contact information can usually be found on their coupon or through a quick online search. Make sure to provide them with the necessary details, such as your name, desired date, and time of the appointment.

 

Q14.How can I add my healthcare establishment to your website and app?

To add your healthcare establishment to our platform, please contact us at merchants@yarrani.com. We will assist you in the process and provide further instructions to ensure your establishment is featured accurately.

 

Q15. How does the unique QR code system work for customers?

Each customer on our platform is assigned a unique QR code. By scanning this code, customers can conveniently access and redeem coupons without the need for manual input or time-consuming procedures.

 

Q16. Are all the medical establishments listed on your app and website licensed?

Yes, we ensure that all the medical establishments listed on our app and website are licensed to provide healthcare services. We have strict verification processes in place to guarantee the credibility and compliance of these establishments.

 

Q17. What measures are taken to ensure the best service and outcomes?

To maintain the highest standards, all medical establishments undergo a rigorous verification process that includes extensive checks. This process ensures that only establishments with exceptional service quality and positive outcomes are featured on our platform.

 

Q18. Can I find a wide variety of healthcare services on your platform?

Yes, our platform features a diverse range of healthcare services to cater to the needs of our users. From hospitals and clinics to specialized healthcare centers, you can find a comprehensive selection of establishments to fulfill your healthcare requirements.

 

Q19. How can I contact customer support for any inquiries or issues?

For any inquiries, issues, or assistance, our dedicated customer support team is available to help. You can reach out to us through the contact information provided on our app and website, and we will promptly address your concerns.

 

Q20. Is there a fee associated with adding my establishment to your platform?

Please contact our team directly at merchants@yarrani.com to discuss any associated fees or pricing details for adding your healthcare establishment to our platform. We will provide you with the relevant information and guide you through the process.

 

Q21. Can customers leave reviews or feedback for the healthcare establishments?

Yes, we encourage our users to share their experiences and leave reviews or feedback for the healthcare establishments they visit through our platform. These reviews can help other users make informed decisions and provide valuable insights to the establishments as well.

 

Q22. Is my personal information secure when using your app and website?

Protecting your personal information is of utmost importance to us. We adhere to strict security measures and privacy protocols to ensure the confidentiality and integrity of your data. Rest assured that your information is handled in compliance with applicable laws and regulations.

 

Q23. How often is the information updated on your app and website?

We strive to keep all the information on our app and website as up-to-date as possible. Our team regularly verifies and updates the details of the listed healthcare establishments to provide accurate and reliable information to our users.

 

We hope this FAQ section has provided you with the information needed to understand our healthcare services better. If you have any further questions or concerns, please do not hesitate to reach out to us.